We want you to book with confidence. This policy explains when you can get a refund, and how to ask for one. It applies to all paid coaching sessions and packs bought from Femine.
The free call
Your first 30-minute call is always free. No payment is taken for it, so there is nothing to refund.
Single sessions
A single session (₹1,999) is fully refundable if you cancel at least 12 hours before the session starts. If you cancel within 12 hours of the session, we cannot refund it — your coach has reserved that hour for you — but you can reschedule it once, free of charge, to another time within 14 days.
Session packs
Unused sessions in a pack (Growth Pack, ₹6,999 for 4 sessions; Transform Pack, ₹12,999 for 8 sessions) can be refunded within 30 days of purchase. The refund is the pack price minus the sessions you have already taken. Sessions already attended are not refundable.
How to request a refund
Email us at hello@femine.pages.dev with your name, the plan you bought, and the date of purchase. We will confirm within 2 working days and process approved refunds within 7 working days, back to the same payment method you used.
If we cancel
If we ever need to cancel a session, you can choose a full refund for that session or reschedule it at a time that suits you — whichever you prefer.
Changes
If this policy changes, we will update the date above. Purchases made before a change are covered by the policy in force at the time of purchase.